ECU Worldwide Vietnam

About this company

ECU Worldwide is a European MNC, headquartered in Antwerp, Belgium. This company was established in 1987 to provide LCL (less than container load) services to the shipping industry, a niche market which remains our focus till present. ECU Worldwide Vietnam was set up since 2006 and quickly become market leaders in Vietnam in consolidation business. At the same time, they are increasing their logistics and forwarding activities all over the world through ECU Worldwide network and Lognet (Global logistics network – freight forwarders)

Position: FCL inside sales and Customer Service – HCM (Freight forwarding)

Job description

Handle nomination cargo

• Checking cargo details, arrange space and update for agent
• Send booking confirmation and update schedule for customer
• Co-ordinate with relevant parties to solve all problems before loading date
• Hand over booking to OPS team
• Send WO to OPS

Support agent

• Check with carrier and agent once receiving booking request from customer
• Send FCL/Air/EXW/Door quotation to agent once receiving request
• Advise to agent specialized knowledge if any inquiry
• Support salesman to send quotation to customer when salesman is out of office
• Follow status of export/import shipment from receiving inquiry. Update status of shipment to customer promptly
• Support salesman check with carriers/agents/vendors for special inquiries
• Other tasks as per assignment from Manager, Head of Sales, Country Manager

Job requirements

• Graduated from universities or colleges majoring in International Trade, International Transport or Logistics
• Experience in the forwarding field is an advantage
• Possess independent thinking and strong teamwork skills
• Good command of English is required. Candidates should be able to accurately read and understanding shipping and trade documents, as well as write clear and professional emails. Listening and speaking skills should be sufficient to handle routine conversations and basic inquiries. Equivalent proficiency is TOEIC 650/ IELTS 5.5 or above

Benefits and Opportunities

• World’s biggest LCL/FCL network
• Most LCL/FCL services direct and via Hubs
• Tools and Products to sell
• Sales training and developing
• Salary as per experience and qualification, and another attractive bonus
• Travel, health check, full salary for SI, Annual Increment

Other information

• Working hours: 8 hours/day, 6 days/week (Saturday work as required by the company)
• Time: 08:00 – 17:00
• Ms Ha – Mobile: 0363 744 605 – Email:  annesgn@ecuworldwide.com